Tubi Help Center

Tubi Help Center

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  • About Closed Captions
    We offer Closed Captions whenever our content partners provide them to us. As we add more content, we strive to add more Closed Captions whenever possible! Generally, our content is captioned if the video is a full-length movie or ...
  • Live Event Test Page (Internal Use Only)
    What is this page?   This is a mock help center article designed for internal testing purposes only.  It allows engineers and event staff to:   Confirm QR code scan behavior Validate device compatibility Test load times and page rendering Ensure proper ...
  • Multiple Accounts & Tubi Kids
    Multiple Accounts Multiple Accounts gives up to 8 people with access to Tubi on a supported device their own Tubi experience. Each Tubi account on a device has its own separate watch history, recommendations, watchlist, account settings, and viewing progress ...
  • Language Settings Now Available on Web
    You can now personalize your Tubi experience by selecting your preferred language on web. This update makes it easier to navigate the app in a way that feels most comfortable to you—no extra steps required. Below, you’ll ...
  • Tubi Creator Portal
    Welcome to the Tubi Creator Portal, your self-service platform for uploading and managing content on Tubi. This page provides an overview of the Portal, step-by-step instructions, FAQs, and resources to help you get started quickly. Introduction The ...
  • Content Settings / Age Ratings on Tubi
    Tubi age ratings allow you to select the appropriate audience for your Tubi Account and each of your linked Kids Accounts. In your country, Tubi uses the following maturity ratings:   Appropriate for Kids TV-Y Appropriate for all children, including ...
  • Tubi Supported Devices in the US
    Wondering if Tubi is available on your device? You can use Tubi on all of the following devices and platforms: Amazon Fire TV/Stick and Kindle Fire tablets (Tablets must be 2013 or later) FireTV (newer than 7.1.1000 ...
  • Complete Guide: Live Channels On Tubi - Canada
    Tubi is proud to offer an extensive library of live TV channels offering something for everyone, from sports enthusiasts to avid movie buffs, curious minds to comedy lovers. With over 60 unique channels, Tubi ensures you're always in the ...
  • How to Update the Tubi App
    New features, bug fixes, or just keeping things fresh — updating the Tubi app helps you get the best experience. Here's how to do it on your favorite devices. Mobile Devices iPhone / iPad (iOS): Open the App Store. Tap your ...
  • How to Clear Cookies On Your Device
    Clearing your cookies can help refresh your Tubi experience. Here's how to do it on the most common devices. Web Browsers (Chrome, Firefox, Safari, Edge) Clearing cookies in your browser will log you out of websites (including Tubi), and ...
  • Accessibility
    Tubi’s Accessibility Statement Tubi’s Commitment to Accessibility At Tubi, we are committed to making our content accessible to all users, including those who require closed captions and described video or audio descriptions for an optimal user experience ...
  • About Audio Descriptions
    At Tubi, we are committed to making our content accessible to all users, including those who require audio description for an optimal user experience. In this Help Center Article, you will find information on compatible devices, finding the Audio Description ...
  • How to Turn Auto Play On or Off
    Autoplay is a feature that automatically starts your next video once the current one ends — so your streaming session can keep going, even if you’re already elbows-deep in popcorn. This article will show you how to turn Autoplay ...
  • Using Your Mobile Device to Watch Tubi on Your TV
    You can easily connect your mobile device to your smart TV and enjoy Tubi's free movies and TV shows on the big screen. We recommend connecting using Tubi Linking for the best viewing experience.  Connect using Chromecast Use your ...
  • Fox Deportes en Tubi
    Soccer fans, rejoice! You can now stream Liga MX, English Premier League, Concacaf Liga de Campeones, and Liga MX Femenil games on Fox Deportes en Tubi, right here on Tubi. Tubi will exclusively stream Liga MX and Liga MX Femenil ...
  • Why are there ads? Can I remove them?
    Tubi is completely free, thanks to ads. They’re the secret sauce that lets us serve up thousands of movies and TV shows without costing you a dime. Unlike other streamers, we skip the subscription fees and keep it simple ...
  • How do I manage my account profile and settings?
    You can change your email, first name, gender, and password. You can also manage the notifications you receive from Tubi, your Continue Watching row, and your List. To access your Tubi account settings please follow the steps below: 1. Open ...
  • Using Stubios
      What is Stubios?  Stubios is a fan-fueled studio and platform for aspiring filmmakers and their fans. Stubios passes the camera to anyone who has a story to tell and puts the power to greenlight in the hands of ...
  • Production Journey 101
      What is “Production Status”?  Production status serves as an easy way to stay up to date with the film status of select Stubios. When you tap on the Production Status button, it will take you to the updates page ...
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